Claims Investigator with German (No English)

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - a leader in reshaping businesses with Strategy, Consulting, and state-
of-the-art Technology, powered by the world’s largest network of tech centers, we are looking
for – Claims Investigator with German (No English).

Responsibilities:
* Serve as the initial contact for claim registrations;
* Process and resolve insurance claims in accordance with company guidelines;
* Investigate claim details by collecting relevant information from all involved parties;
* Make final determinations regarding coverage and compensation;
* Liaise with customers, brokers, and third parties to provide timely updates;
* Ensure proper storage of claims data in line with internal compliance regulations;
* Encourage collaboration and uphold high professional standards within the team.

Qualifications:
*Proficiency in German - C1 level;
*Excellent communication skills, both written and verbal;
*Ability to work autonomously and manage tasks effectively;
*Team-oriented, with a focus on knowledge sharing and seeking assistance when needed;
*Basic computer skills, particularly with MS Office;
*Prior experience in customer service is advantageous but not required;
*Recent graduates are encouraged to apply.

Our client offer:
*25 days of annual vacation and opportunities for career growth;
*Hybrid work environment with flexibility;
*Flexible benefits program and options to purchase company shares;
*Comprehensive health and dental insurance, along with life insurance;
*Food vouchers and Multisport cards for employees;
*Employee Assistance Program and bonuses for special occasions;
*Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).