Senior B2B Administrative Services Specialist with German (standard shifts)

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18
years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and
international companies. We believe in helping people grow into their best selves, and our
ever-growing network of happy candidates and clients is what drives us forward. Let’s shape
the future together!

For one of our clients - a leader in reshaping businesses with Strategy, Consulting, and state-
of-the-art Technology, powered by the world’s largest network of tech centers, we are looking
for – Senior B2B Administrative Services Specialist with German (standard shifts).

Responsibilities:
*Handle contract tasks, including order processing and cancellations, via email communication;
*Ensure contract compliance and accuracy in line with internal policies;
*Collaborate with internal teams and B2B clients to resolve contract inquiries through email;
*Oversee invoicing and credit processes, ensuring timely and accurate resolutions;
*Assist in integrating new products into existing business processes;
*Provide administrative support, managing contract-related communications and documentation;
*Maintain organized records of contract communications and amendments.

Qualifications:
*Advanced proficiency in German (B2 level) and intermediate English skills;
*Minimum of 1 year of experience in customer service or back-office operations;
*Experience in B2B environments is preferred;
*Skilled at managing multiple tasks and prioritizing responsibilities effectively;
*Excellent communication and problem-solving abilities;
*Experience with CRM systems and call center software;
*Results-driven, adaptable, and a collaborative team player.

Our client offer:
*25 days of annual vacation and opportunities for career growth;
*Standard working shifts, Monday-Friday;
*Flexible benefits program and options to purchase company shares;
*Comprehensive health and dental insurance, along with life insurance;
*Food vouchers and Multisport cards for employees;
*Employee Assistance Program and bonuses for special occasions;
*Free language courses to support personal and professional development.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don’t forget
to include the reference number SM_).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).